![]() If, after following the suggestions above, you continue to experience any issue(s), please contact Roblox Customer Support and provide the following details: If they are not, update them and try Roblox again Make sure the date and time are accurate.For assistance with this, please click here.If you are asked to confirm your selection, please do so.Tap the X that appears in the upper-right corner of the Roblox icon.While on your home-screen, press and hold down the icon for the Roblox app until all the apps on your screen begin to shake.The Slide to Power Off option will appear in this time, but the device should restart if you continue to hold these buttons Hold down the Home button on the bottom of your device as well as the sleep/wake key at the top.Tap on the Roblox icon to open it back up.Swipe up on the Roblox app preview panel to push it off of the screen and close it. ![]()
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